About Netflix

GoNoGo 100-Point Framework Breakdown

Regulatory Compliance /12

Licensed globally, no major legal issues.

Customer Satisfaction /23

Trustpilot 4.85, App Store 4.95. Praised for content, value, and ease of use.

Product Value /20

Huge library, originals, competitive price.

Innovation /12

AI recommendations, interactive content.

Security /9

SSL, 2FA, no major breaches.

Accessibility /9

App, web, smart TVs, subtitles, audio description.

Sustainability /5

No ESG data published.

Additional Features /10

Downloads, multiple profiles, parental controls.

POSITIVE Trustpilot, May 2025

"The best streaming library and the app works on every device I own."

POSITIVE App Store, May 2025

"Offline downloads are a lifesaver for travel. Profiles for my kids are super easy to manage."

NEUTRAL Google Play, May 2025

"Great selection, but wish the price was lower and some shows stayed longer."

NEGATIVE Twitter/X, May 2025

"Account sharing crackdown is frustrating for families in different homes."