About Skyscanner

GoNoGo 100-Point Framework Breakdown

Regulatory Compliance /12

Licensed globally, with strong compliance and verified travel partners.

Customer Satisfaction /23

Trustpilot 4.25, App Store 4.65. Customers praise flexible search and price alerts, but some report issues with partner sites.

Product Value /20

Metasearch finds best prices for flights, hotels, and car hire; flexible date tools.

Innovation /12

Flexible search, AI-powered price alerts, and green flight filters.

Security /9

Secure payments, verified partners, and fraud prevention.

Accessibility /9

Accessible via app, website, and phone; available in 30+ languages.

Sustainability /5

Green flight filter and eco badges for sustainable options.

Additional Features /10

Price alerts, flexible date search, and travel inspiration tools.

Fee Type	Typical Range	Notes
Flight Search	Free	No booking fee from Skyscanner; partner fees may apply
Hotel Search	Free	No booking fee from Skyscanner; partner fees may apply
Car Hire Search	Free	No booking fee from Skyscanner; partner fees may apply
Partner Service Fee	Varies	Charged by third-party partners, not Skyscanner

POSITIVE App Store, May 2025

"Flexible date search helped me save £100 on flights. Price alerts are a game changer!"

View original

POSITIVE Trustpilot, May 2025

"Love the green flight filter and how easy it is to compare prices across airlines."

View original

NEUTRAL Google Play, May 2025

"App works well, but some partner sites had hidden fees and slow customer service."

View original

NEGATIVE Twitter/X, User 2025

"Had an issue with a booking on a partner site. Skyscanner couldn't help directly."