Content Library
25/25
Range and exclusives, originals, new releases, and local content. High score for largest, most diverse library.
Price Value
20/20
Subscription cost, value for money, free trials, and offers. High score for lowest cost per title and best trials.
Streaming Quality
15/15
Video/audio quality, 4K, HDR, Dolby Atmos, and device support. High score for best streaming quality and compatibility.
User Experience
15/15
App/web usability, navigation, recommendations, and accessibility. High score for intuitive, personalised UX.
Customer Support
10/10
Support channels, live chat, help centre, and resolution quality. High score for 24/7, multi-channel support.
Innovation
5/5
New features, offline viewing, interactive content, and watch parties. High score for frequent, impactful innovation.
