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Frequently Asked Questions

  • What is GoNoGo?
    GoNoGo is an independent review and comparison site for UK consumers. We analyse and rate financial, utility, travel, and streaming brands using our transparent 100-point framework.
  • How do you rate brands?
    Each brand is rated using our GoNoGo 100-point framework, which covers regulatory compliance, customer satisfaction, value, innovation, security, accessibility, sustainability, and standout features. Scores are based on independent data, expert analysis, and user feedback.
  • Do you use cookies?
    We only use tracking cookies on certain affiliate links to help us understand if you visit a partner site. These cookies do not identify you personally and are only used for affiliate tracking.
  • What personal data do you collect?
    We only collect your name and email address if you contact us directly via our contact form or email. We do not collect any other personal information.
  • How is my data protected?
    We use secure email and industry-standard security measures to protect any information you send us. We never sell or share your personal data with third parties except as required by law.
  • How does GoNoGo make money?
    We may earn a small commission if you click an affiliate link and sign up with a partner brand. This does not affect your price or our impartiality.
  • How can I request my data or ask for it to be deleted?
    Simply email us at hello@gonogo.co.uk and we will provide or delete any information we hold about you, in line with UK GDPR.
  • Is GoNoGo independent?
    Yes. All reviews and scores are written by our independent team. We never accept payment for positive reviews or higher rankings.
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