About E.ON Next

GoNoGo 100-Point Framework Breakdown

Regulatory Compliance /12

Ofgem-licensed, no recent fines or sanctions.

Customer Satisfaction /23

Trustpilot 4.25, App Store 4.35 (May 2025). Generally positive, but some complaints about billing and wait times.

Product Value /20

Competitive tariffs, app, and 100% renewable electricity as standard.

Innovation /12

App updates, smart meters, and usage tracking features.

Security /9

SSL encryption, secure payments, and no major breaches reported.

Accessibility /9

Accessible via app, web, and phone. Support for vulnerable customers.

Sustainability /5

100% renewable electricity, some green gas, but no detailed ESG report.

Additional Features /10

App, smart meters, usage tracking, and green energy options.

Fee Type	Typical Range	Notes
Electricity Tariff	Varies	Rates depend on region and tariff. See website for current tariffs.
Gas Tariff	Varies	Rates depend on region and tariff. See website for current tariffs.
Exit Fee	£0–£30	Some fixed tariffs have exit fees; variable tariffs usually don't.
Green Gas Add-on	From £2/month	Optional on some tariffs.

For full and up-to-date pricing, see the E.ON Next website.

POSITIVE Trustpilot, May 2025

"Switching was easy and the app is simple to use. Like the green energy focus."

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POSITIVE App Store, May 2025

"App is handy for checking usage and bills. Smart meter made it easy to keep track."

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NEUTRAL Google Play, May 2025

"App is mostly good but slow to update at busy times. Had to wait for a smart meter appointment."

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NEGATIVE Twitter/X, User 2025

"Had to chase for a smart meter install. Customer service was slow to resolve."