About Virgin Games

GoNoGo 100-Point Framework Breakdown

Regulatory Compliance /12

UKGC licensed, responsible gaming enforced[1][2].

Customer Satisfaction /23

Trustpilot 3.25, Casino.org 6.5/10. Praised for exclusive games and payouts[1].

Product Value /20

Slots, bingo, jackpots, exclusive games[1].

Innovation /12

App, exclusive games, bingo features[1].

Security /9

SSL, secure login, responsible gaming tools[1].

Accessibility /9

Mobile app, live support, live chat[1].

Sustainability /5

No ESG data published[1].

Additional Features /10

Promos, loyalty rewards, bingo rooms[1].

Type	Fee	Notes
Deposits	£0	Instant, most payment methods
Withdrawals	£0	1-3 days, may vary by method
Currency Conversion	Bank rate	Applies to non-GBP accounts

POSITIVE Trustpilot, May 2025

"Exclusive games are fun and payouts are quick."

POSITIVE Casino.org, May 2025

"App is easy to use and bingo rooms are lively."

NEUTRAL App Store, May 2025

"App sometimes lags, but overall a good selection."

NEGATIVE Twitter/X, May 2025

"KYC process took a while and some promos have high wagering requirements."