Content Variety
Breadth and exclusivity of films, series, originals, kids, and live content.
Streaming Quality
Consistent 4K/HD, adaptive streaming, and minimal buffering.
Value for Money
Monthly price, ad-free options, simultaneous streams, and family plans.
Device Support
Works on smart TVs, mobile, tablets, consoles, and web browsers.
Customer Service
24/7 live chat, phone, help centre, and issue resolution speed.
Transparency
Clear billing, contract terms, and easy cancellation or downgrade.
App Experience
Intuitive navigation, personalisation, profiles, and offline downloads.
Reputation & Innovation
Awards, critical acclaim, and unique features or technology.
