About Channel 4

GoNoGo 100-Point Framework Breakdown

Regulatory Compliance /12

Licensed UK broadcaster, Ofcom regulated, no major issues[1][2].

Customer Satisfaction /23

Trustpilot 4.25, App Store 4.35. Praised for content, some ad complaints[1].

Product Value /20

Free access, strong British content, live and on-demand[1].

Innovation /12

App updates, downloads, live streaming, subtitles[1].

Security /9

SSL, secure login, no major breaches[1].

Accessibility /9

App, web, smart TVs, subtitles, audio description[1].

Sustainability /5

No ESG data published[1].

Additional Features /10

Downloads, live TV, parental controls, free access[1].

Plan	Monthly Price	Key Features
Standard	Free (ad-supported)	Live TV, on-demand, catch-up, downloads
Channel 4+ (ad-free)	£3.99	Ad-free, downloads, early access to shows

POSITIVE Trustpilot, May 2025

"Best way to catch up on British TV for free. Love the documentaries and original series."

POSITIVE App Store, May 2025

"App works well on my phone and smart TV. Lots of great content for free."

NEUTRAL Google Play, May 2025

"Good selection but too many ads. Would pay for ad-free if it was cheaper."

NEGATIVE Twitter/X, May 2025

"App sometimes crashes and downloads don't always work."