Streaming Services Overview

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Total: 100

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GoNoGo 100-Point Framework Breakdown

Content Library 25/25

Range and quality of titles, originals, and new releases. High score for the largest, most diverse, and most frequently updated library.

Price Value 20/20

Monthly cost vs. competitors, value for money, free trials, and discounts. High score for lowest cost per title and most generous offers.

Streaming Quality 15/15

4K, HDR, Dolby Atmos, and streaming reliability. High score for the highest available quality and widest device compatibility.

User Experience 15/15

App/web usability, recommendations, profiles, and accessibility. High score for intuitive, personalised UX and inclusive design.

Customer Support 10/10

Live chat, phone, email, and help centre. High score for 24/7, multi-channel support and rapid, effective issue resolution.

Innovation 5/5

Offline viewing, interactive content, watch parties, and new features. High score for frequent, impactful innovation.

Fairness & Transparency 10/10

Clear T&Cs, no hidden fees, and transparent price changes. High score for clarity and customer-friendly policies.